Privacy Policy

LPK Technosoft (“we”, “us”, “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our website, applications, and services (collectively, the “Service”).

By using the Service, you agree to the practices described in this Privacy Policy.

1) Organization (Data Controller)

Organization: LPK Technosoft
Address: #212, JV Square 2, Sanskar Nagar, Bhuj-370001, Gujarat
Email: talk@lpktechnosoft.com

2) Information We Collect

We may collect the following categories of information, depending on how you use the Service:

A) Information you provide

• Contact and account information (such as name, email address, phone number, username, password)
• Profile information (such as role/organization details that you choose to provide)
• Service communications (such as support requests and messages you send us)

B) Information collected automatically

• Device and usage information (device type, OS, browser type, app version, pages/screens viewed)
• Technical data (IP address, approximate location derived from IP, diagnostic and crash logs)

C) Sensitive or special categories (only if enabled)

Depending on enabled features, the Service may collect:

• Location data (GPS) for location-based features (only if you grant permission)
• Photos/identity documents if required for onboarding/verification
• Biometric data only if biometric features are enabled and permitted by law

3) How We Use Your Information

• Provide and maintain the Service (account creation, authentication, and core functionality)
• Provide support and communicate with you
• Improve reliability and user experience (debugging, analytics, performance monitoring)
• Ensure security and prevent misuse (fraud prevention, access control, auditing)
• Comply with legal obligations and enforce our terms, where necessary

4) Sharing of Information

We do not sell your personal information.

We may share information:

• With service providers who help us operate the Service (hosting, email/SMS, analytics, support tools)
• With organizations/administrators if your account is provided through a business/institute client
• For legal reasons if required by law or to protect rights, safety, and security
• During a business transfer (merger/acquisition), with appropriate safeguards

5) Data Retention

We retain personal information only for as long as needed for providing the Service, fulfilling contractual obligations, complying with legal requirements, resolving disputes, and enforcing agreements. Retention periods can vary depending on the Service and customer requirements.

6) Security

We implement reasonable technical and organizational security measures to protect information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7) Your Rights and Choices

Subject to applicable law, you may request to:

• Access your personal information
• Correct or update inaccurate information
• Delete your information (subject to legal/contractual limitations)
• Withdraw consent for optional processing (where consent is the basis)

To submit a request, contact: talk@lpktechnosoft.com

8) Cookies and Tracking (Website)

If the Service is provided via a website, we may use cookies or similar technologies to enable core functionality, remember preferences, and understand usage to improve performance. You can control cookies through your browser settings.

9) Children’s Privacy

Our Service is not intended for children without appropriate authorization and supervision where required by law. If you believe a child has provided personal information without appropriate consent, please contact us at talk@lpktechnosoft.com.

10) International Data Transfers

If information is processed outside your state or country, we take steps to ensure appropriate safeguards consistent with applicable laws.

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last updated” date.

12) Contact Us

LPK Technosoft
#212, JV Square 2, Sanskar Nagar, Bhuj-370001, Gujarat
Email: talk@lpktechnosoft.com